Professor Tim Elliott co-authored with Kristen R. Moore (University at Buffalo) an article titled “From Participatory Design to a Listening Infrastructure: A Case of Urban Planning and Participation” that appeared in the Journal of Business and Technical Communication in 2016. In the article, Elliott and Moore describe a public planning project’s attempts to engage a city-wide public. The project’s attempts at participatory engagement were complicated by an opaque data collection process that gathered mass quantities of public opinion data but did not clearly discuss how this public data influenced the project’s outcome.